Terms & Conditions
Please read these terms carefully before using our services.
Last Updated: December 2025
Acceptance of Terms
By accessing and using the Iron & Oak website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase our products.
Use of Website
You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others. You must not:
- Use the website in any way that causes damage or impairment
- Engage in fraudulent activity or misrepresent your identity
- Transmit any harmful or malicious code
- Attempt to gain unauthorized access to our systems
Products & Pricing
All product descriptions, images, and prices are subject to change without notice. We make every effort to ensure accuracy but do not guarantee that product descriptions or other content is error-free. Prices are displayed in Australian Dollars (AUD) and include applicable taxes unless otherwise stated.
Orders & Payment
When you place an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason, including:
- Product availability issues
- Errors in product or pricing information
- Suspected fraudulent transactions
- Payment authorization failure
Shipping & Delivery
Delivery times are estimates and not guaranteed. Iron & Oak is not responsible for delays caused by shipping carriers or circumstances beyond our control. Risk of loss passes to you upon delivery to the carrier. For full shipping details, please see our Shipping & Returns policy.
Returns & Refunds
We accept returns within 30 days of purchase for unused products in original packaging. Refunds will be processed to the original payment method. Please refer to our Shipping & Returns policy for complete details on the returns process.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Iron & Oak and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Limitation of Liability
To the maximum extent permitted by law, Iron & Oak shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product in question.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at legal@ironandoak.com.